Corregir Error 5xx Search Console

Alizaib Hassan

Updated on February 10, 2024

How to Correct Error 5xx in Search Console – A Step-by-Step Guide


In the world of website development and maintenance, encountering errors is not uncommon. One such error that you may come across is the Error 5xx in Search Console. This error occurs when there is a problem with the server, preventing it from serving a webpage requested by a user. It is crucial to address and correct these errors promptly to ensure a smooth user experience and maintain search engine rankings. In this article, we will guide you through the process of identifying and rectifying Error 5xx in Search Console. Read on to learn more!

Understanding Error 5xx in Search Console

Error 5xx falls under the category of server errors, specifically indicating that the server encountered an unexpected condition preventing it from fulfilling the user’s request. These errors are typically caused by issues on the server-side, such as misconfigurations, coding errors, or infrastructure problems. The most common 5xx errors include:

Corregir Error 5xx Search Console

1. 500 Internal Server Error

The 500 Internal Server Error is a generic error message indicating that something has gone wrong on the server, but the server is unable to provide specific details about the issue. This error can occur due to various reasons, such as incorrect file permissions, faulty plugins or themes, or corrupted .htaccess files.

2. 502 Bad Gateway

A 502 Bad Gateway error occurs when a server acting as a gateway receives an invalid response from an upstream server. This typically happens when there is a problem with the server, such as an overload, maintenance, or an issue with the network connection.

3. 503 Service Unavailable

The 503 Service Unavailable error indicates that the server is temporarily unable to handle the request due to being overloaded or undergoing maintenance. This error is commonly seen during high-traffic periods or when the server is undergoing maintenance.

4. 504 Gateway Timeout

Error 504 occurs when a server acting as a gateway did not receive a timely response from an upstream server. This can happen if the upstream server is slow or overloaded, resulting in a timeout.

Step-by-Step Guide to Correct Error 5xx

1. Identify the Specific Error

The first step in resolving Error 5xx is to identify the specific error code that is being generated. In the Search Console, navigate to the Crawl Errors report to access the information about the encountered errors. Look for the URLs triggering the error and check the error code associated with them.

2. Check Server Logs

Once you have identified the specific error code, it is essential to check your server logs for more detailed information. Server logs can provide valuable insights into the root cause of the error, helping you troubleshoot and fix the issue more effectively.

3. Investigate Server Configuration

Review your server configuration and ensure that it is set up correctly. Pay close attention to any recent changes that may have affected the server’s functionality. Check for proper file permissions, valid SSL certificates, and make sure the server software and plugins are up to date.

4. Test Server Connectivity and Resources

Verify that your server is functioning correctly and has sufficient resources to handle the incoming requests. Check network connections, server load, and available memory. If necessary, consider upgrading your hosting plan or contacting your hosting provider for assistance.

5. Debug Code and Scripts

If your error is caused by coding errors or faulty scripts, you will need to debug and fix them. Review your code for any syntax errors, incorrect API or database connections, and address them accordingly. It may be helpful to utilize debugging tools or consult with a developer if needed.

6. Update and Reinstall Plugins or Themes

If you suspect that a plugin or theme is causing the 5xx error, try updating them to the latest version. Outdated or incompatible plugins/themes can conflict with server configurations, leading to errors. If updating does not solve the issue, consider reinstalling the plugin or theme and checking for any compatibility issues.

7. Monitor and Retest

Once you have implemented the necessary fixes, it is crucial to monitor your website and retest the affected URLs. Use the Search Console to ensure that the error has been resolved and that the URLs are being served correctly. Regularly monitoring your website can help catch any recurring issues or new errors promptly.


Encountering Error 5xx in Search Console can disrupt the functionality of your website and negatively impact search engine rankings. However, by following the step-by-step guide provided in this article, you can effectively identify and correct these errors. Remember to stay vigilant and regularly monitor your website to ensure a seamless and error-free user experience. Addressing and resolving Error 5xx promptly will help maintain a positive online presence and ensure the satisfaction of your users.